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Third Party - Steps Stats

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I cannot access StepsStats anymore

 

http://www.stepstats.com/

 

Here is the error message

Express

 

500 Error: Access Denied!
  • at /app/app.js:79:49
  • at /app/node_modules/connect-auth/lib/requestMethods.js:125:12
  • at next (/app/node_modules/connect-auth/lib/strategyExecutor.js:53:13)
  • at /app/fitbit.js:90:13
  • at /app/node_modules/oauth/lib/oauth.js:510:17
  • at passBackControl (/app/node_modules/oauth/lib/oauth.js:366:13)
  • at IncomingMessage. (/app/node_modules/oauth/lib/oauth.js:378:9)
  • at IncomingMessage.emit (events.js:117:20)
  • at _stream_readable.js:944:16
  • at process._tickCallback (node.js:448:13)
Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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4 REPLIES 4

 Hello, @Colinm39! It is nice to see you. Cat Very Happy You can try to Unlink and re link the accounts and then try again. If this doens't help I suggest you to try a different application since I think this one is not compatible with our Fitbit App.

 

Let me know! Robot wink

Solange | Community Moderator, Fitbit

Best Answer

@SolangeEThank you for the quick reply

 

I have already sent an email to the 3rd party provider and no reply yet.

 

I can't find a way to unlink this web page because all I do is try to login.

 

There is no change on my computers and I cannot get past the login screen.  You tap or click the Login screen on Android and/or PC and there is no opportunity to login..

 

Just the error

 

steps log error.jpgsteps stats ddd.jpg

 Steps apps Fit.jpg

 

I have edited and included the known Apps fropm the Fitbit site.. No mention of Steps_n_Stats

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
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0 Votes

@SolangeEI feel I should forget the StepsStats because there has been no activity in his Blog on his site for over 3 years.

 

Thanks for the help

Colin:Victoria, Australia
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
Best Answer

Hey, @Colinm39! Hmmm... looks like the problem could be that our engineers have not tested and because of that it is not officially compatible. 

 

Oh no! Seems like there is no way to contact them then. But you have a lot of other useful Apps! 🙂

 

No problem, is always a pleasure talking to you. Heart

Solange | Community Moderator, Fitbit

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