help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracking food issues with MyFitnessPal

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-07-2019 18:09 - last edited on ‎10-08-2019 12:56 by Fitbit Moderator

‎10-07-2019 18:09 - last edited on ‎10-08-2019 12:56 by Fitbit Moderator

Ive been logging my food using Myfitnesspal and have it synced to my fitbit app. Everything has been fine until today when suddenly my fitbit app says Im way over goal because it's importing data from previous days snacks. All my other days are fine, all of todays meals are fine, its just a glitch with the snacks. Everything is fine in my myfitnesspalapp

 

Moderator edit: Subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎10-08-2019 12:55

‎10-08-2019 12:55

Hi @Dorbenk, welcome to the Community Forums!

 

I appreciate the information and details that were shared in your post. To better assist you with this situation, can you please let me know which Android mobile device are you using? Also, did you experienced this situation in the past or it's the first time? If you haven't already done so, I recommend you to try the following troubleshooting steps:

 

  1. Tap the Today tab 
     
    , and tap your profile picture. 
  2. Scroll down and tap Manage Data > Manage 3rd Party Apps.
  3. Log in to your Fitbit account.
  4. Tap Revoke Access to disconnect an app from your Fitbit account. 

 

Keep me posted and let me know if you have any additional questions. 

Best Answer
0 Votes