Unable to disconnect Fitbit from MFP

[SunsetRunner]

I revoked access from the fitbit app but when I try to disconnect from mfp it will not do it. 

Moderator edit: Clarified subject and Labels

[LanuzaFitbit]

Hello @SunsetRunner.

Let me help you figure out what is going on.

If you have already revoked access from Fitbit's side that should do the trick. Perhaps you could try logging out from both accounts and then back in. Following that, try to disconnect the apps from MFP. 

Let me know if you have any further questions.

[JeanaD]

I am having this same issue. I have revoked access from the Fitbit end, but MyFitnessPal will not disconnect from Fitbit. I have logged out of both apps. I have actually uninstalled both apps and reinstalled them and it still will not disconnect from the fitbit. Any ideas? 

[LanuzaFitbit]

Hello @JeanaD.

Thanks for letting me know that you have tried removing the connection but that it still shows p.

If you go to the application settings on the web Dashboard you should be able to see the the latest time that they were connected. Could you verify what date is showing? You can click here to see the settings.

In the meantime I'd recommend that you try disconnecting them from the Web Dashboard using the same link I shared above.

Please keep me posted on how it goes.

[JeanaD]

I actually solved the probkme by using my tablet and the web browser not my phone or the app. Works perfect now 

Sent from Yahoo Mail on Android

[LanuzaFitbit]

Hello @JeanaD.

Thanks for sharing that you managed to resolve the issue yourself. I am glad to read that it is working now.

If you have the time, Perhaps  you could visit one of our Discussion boards. Lots of different topics to talk about with other users. Perhaps something in there will pique your interest.

I hope to see you around. Let me know if there is anything else I can help you with.