07-19-2020
07:54
- last edited on
07-20-2020
10:54
by
LizzyFitbit
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07-19-2020
07:54
- last edited on
07-20-2020
10:54
by
LizzyFitbit
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The FitBit app is not longer syncing my runs to Strava.
Moderator Edit: Clarified subject and updated label
07-19-2020 08:28
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07-19-2020 08:28
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Unfortunately, there's still an issue with the Fitbit connector to Strava. You can either manually download and import to Strava or use http://fittostrava.com to set it up in the mean time.
If this doesn't get resolved soon, I'm probably going to sell my Fitbit and get a Garmin 735xt.
07-19-2020 09:01
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07-19-2020 09:01
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I have a Fitbit versa 2 and everything worked perfectly fine to sync my activities with strava until yesterday, without changing anything.
- i noticed that in my strava settings, my Fitbit was not connected anymore (out of the blue) —> reconnected my Fitbit again —> no change
- this morning I opened my strava app and again the strava app lost connection with my Fitbit —> connected them again —> still my new activities did not appear —> restarted the app, login, logout, restarting iPhone, Fitbit.. tried everything, but my activities with GPS tracking won’t appear on Strava...
solution please? Both apps are also updated

07-19-2020 09:16
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07-19-2020 09:16
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My fitbit versa 2 is doing the same thing.

07-19-2020 09:34
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07-19-2020 09:34
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Same here, i have the charge 4 as so does my brother and as of a couple of days again we both noticed they are not sync'ing are runs/riders, done all the usual "revoke access" and reconnect to strava etc - not working :0(
Manually having to upload activity which is 10 steps backwards! not impressed and more so not impressed that no one is taking ownership - very gutted (been a fitbit user for 5-6 years now likewise strava, very frustrating)
lets hope they sort it soon
07-19-2020 09:53
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07-19-2020 09:53
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Sent from my iPhone
07-19-2020 10:17
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07-19-2020 10:17
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done all that and still not syncing for me 😞

07-19-2020 10:24
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07-19-2020 10:24
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Yes same problem., not syncing with Strava. See there is a new update on Ionic software and as usual this has brought about only problems. Ionic stopped yesterday and for some time did not show the trail I ran. Now the app will not open on my phone. I have done the usual, uninstall/reinstall apps, etc etc

07-19-2020 11:30
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07-19-2020 11:30
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Mine also connected fine Friday but not Saturday nor Sunday.

07-19-2020 11:48
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07-19-2020 11:48
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Sorry to hear you're still having issues. I understand the Fitbit charge 4 is more of a budget fitness tracker, but all these glitches are very irritating. @HazelMoore maybe wait for @AlejandraFitbit to reply to you.

07-19-2020 12:59
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07-19-2020 12:59
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I also wanted to add that, 9/10 times when I login to Strava, my Charge 4 automatically disconnects and I have to reconnect it with Strava. Nonetheless , workouts don’t transfer automatically as they should.

07-19-2020 13:23
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07-19-2020 13:23
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SiriHelle

07-19-2020 13:24
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07-19-2020 13:24
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Just out of the blue I got a notification to say that my run from Saturday has been uploaded to Strava hope this is it fixed now

07-19-2020 13:33
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07-19-2020 13:33
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Which method worked for you? The manual export and upload or the httpfittostrava.com

07-19-2020 13:34
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07-19-2020 13:34
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Agree. Garmin next
07-19-2020 13:35
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07-19-2020 13:35
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I just synched my fitbit to my app and yesterday and today’s run are now on Strava! I think you are right Lorraine1234.... must be fixed!!

07-19-2020 13:39
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07-19-2020 13:39
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Looks like some runs I did this morning synced, but we'll see. Either way, this was the final straw for pushing me to move to Garmin. 🙂
07-19-2020 13:41
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07-19-2020 13:41
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I'm having the same trouble, FitBit has stopped synching with Strava. I've tried everything, reseting FitBit, Removing both FitBit and Strava, Revoking access. In desperation I've just restored my iPhone to factory settings, and its still not syncing!

07-19-2020 13:45 - last edited on 07-20-2020 11:21 by LiliyaFitbit
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07-19-2020 13:45 - last edited on 07-20-2020 11:21 by LiliyaFitbit
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I did the tcx download from Fitbit and uploaded into Strava as manual
Moderator edit: personal info removed

07-19-2020 14:09
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07-19-2020 14:09
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Found the activity.
From menu exported and saved as tcx file.
Then went to my Strava acc’t and chose: upload activity.
File, browse and found saved download.
Sent from my iPhone
07-19-2020 14:17
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07-19-2020 14:17
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I actually had one sync 6 hours after the fact. I had already exported the other workouts so I guess I’ll just wait and see what happens to tomorrow’s sessions.

