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Versa 2 and Strava app connection issue

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‎02-13-2021 05:45 - last edited on ‎08-19-2021 16:44 by Fitbit Moderator

‎02-13-2021 05:45 - last edited on ‎08-19-2021 16:44 by Fitbit Moderator

Since accidentally deleting the Strava app from my versa 2 I am struggling to sync my versa 2 to Strava and now it’s saying no devices paired with Strava. Any suggestions please?

 

Moderator Edit: Clarified subject and labels

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‎02-14-2021 10:59

‎02-14-2021 10:59

Hi @Strava_query, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were specified in your post. To better assist you with this, can you please let me know which phone are you using with your Versa 2? Is this the first time you experienced this situation? Keep in mind that the Strava app is no longer available in the Fitbit App Gallery, therefore, if you accidentally deleted the app from your Versa 2, you will need to use the Strava app on your phone to track your workouts. For more information on connecting your Fitbit account with Strava, see How do I connect my Fitbit account with another app?

 

Looking forward to your reply.

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