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Versa 2 not connecting with Fernwood app

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‎09-10-2020 03:33 - last edited on ‎08-19-2021 18:13 by Fitbit Moderator

‎09-10-2020 03:33 - last edited on ‎08-19-2021 18:13 by Fitbit Moderator

Hi All. My versa 2 won't sync / connect to my Fernwood app anymore. I did the update and it is closing after submiting the log in screen info for fitbit and not connecting. Have deleted both apps and re installed and still nothing. Any help? 😞 

 

Moderator Edit: Clarified subject and labels

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‎09-10-2020 06:01

‎09-10-2020 06:01

Hi @Vero9113 - I’m moving your question to the Third Party Integration thread in case someone there uses Fernwood. In the meantime, since this app was not developed by Fitbit, I suggest you contact Fernwood to see if they can help. I found contact information for them here. 

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