Versa 3 not syncing with Strava

[K.A]

Only purchased my versa 3 a couple.of.months ago. All worked fine and syncing with strava (which was my main reason for the purchase) working perfectly.  Then it stopped over 2 weeks ago. Removed both apps, accounts, shut down versa repeatedly but no luck. Would anyone have any ideas to resolve this please?  Thanks.

[EdsonFitbit]

Welcome to the Fitbit Community, @K.A.

I'm sorry to hear about the difficulties you experienced. Thank you for trying to get them resolved before contacting us.

In this case, I would recommend revoking the access between Fitbit and Strava and link them once again. For instructions, please visit this article.

Hope this helps.

[K.A]

Hello. Thank you so much for the reply. This is also something I have tried previously, on more than one occasion but sadly the issue persists. Would you have any other ideas to resolve this before I look to return the futbit please? Thank you again. 

[EdsonFitbit]

Thanks for your response, @K.A.

You can find some troubleshooting steps to resolve syncing issues with Strava in their site here.

See you around.