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Versa 4 / Fitbit account and Strava - GPS activities not automatically uploading

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‎06-19-2023 03:03

‎06-19-2023 03:03

Have connected my Fitbit and Strava accounts for the Versa 4, but GPS activities (running) not automatically uploading onto Strava. 

Have tried the support pages from both Fitbit and Strava including re-syncing, logging in and out of accounts, and using the website links. 
ie https://support.strava.com/hc/en-us/articles/216918087-Fitbit-and-Strava and https://strava.fitbit.com/ and https://community.fitbit.com/t5/Surge/Not-syncing-with-strava/td-p/1300470

Any help or suggestions welcome please. 

 

Best Answer
1 REPLY 1

‎07-17-2023 06:12

‎07-17-2023 06:12

Hello @charm11 the normal recommended fix is to revoke access to Strava. Then connect the two accounts, if this fails contact Strava. 

To revoke 

  • Open the Fitbit app
  • Go to account settings
  • 3rd Party Apps
  • Manage 3rd party apps
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