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Versa Lite not syncing with Humana Go365 account

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‎09-16-2020 09:18 - last edited on ‎12-07-2021 08:58 by Fitbit Moderator

‎09-16-2020 09:18 - last edited on ‎12-07-2021 08:58 by Fitbit Moderator

My Versa Light syncs with my phone app but not the web.  I need it to sync with my Humana Go365 account.

 

Moderator Edit: Clarified subject

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‎09-16-2020 22:16

‎09-16-2020 22:16

Hi @Ronperry61, welcome to the Community Forums!

 

Thanks for bringing this to our attention. To better assist you with this, can you please elaborate a little bit more and share as many details you can with me? Is your Versa Lite syncing with your Fitbit app but not with your computer, meaning the Fitbit.com dashboard? Or with web you mean that the information is not being transferred to your Humana Go365 account? For more information about this, I recommend you to check this page from Humana Go365 and let me know if you have any additional questions. 

 

I'll be around.

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