help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Walgreens connection

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-30-2018 08:18

‎06-30-2018 08:18

My fitbit app suddenly stopped connecting to walgreens and when I tried to reconnect it I get the following message:

"The app you're trying to connect did not provide valid information to Fitbit. Please report this issue to them.

Developer information: invalid_request - Invalid redirect_uri parameter value"

 

Does anyone have a solution for this?

 

Thanks.

 

 

 

Best Answer
Labels:
3 REPLIES 3

‎06-30-2018 15:42

‎06-30-2018 15:42

@silenteternity Welcome to the Community! Thanks for reaching out. Not sure what's going on here. Have you tried t unlink the connection from both sides and then linking again? If that isn't working, have you reached out to Walgreens as the message advises? I'm curious to hear if they have a suggestion. 

Actively managing your weight? Find accountability buddies on the Manage Weight board

Best Answer
0 Votes

‎07-01-2018 10:46

‎07-01-2018 10:46

I am trying to connect my Fitbit Charge 2 to the Walgreens Balance Rewards with no luck. I receive this message upon trying to connect, "The app you're trying to connect did not provide valid information to Fitbit. Pease report this issue to them." Any ideas?

Best Answer
0 Votes

‎07-03-2018 07:46

In response to KateFitbit

‎07-03-2018 07:46

It seems like Fitbit is not an option on the Walgreens site anymore. Very strange.

Best Answer
0 Votes