Weight Gurus: Issue Establishing Integration Connectio

[mspajamas]

I am trying to connect my Greater Goods Weight Gurus account to my Fitbit account but each time I attempt to setup the integration I receive the following error message in a loop:

"Sorry, it looks like something went wrong. You can go back to the Weight Gurus app to try again" 

I'd be grateful for any support

 

[Azgoth]

Same issue here

[MJShaw]

I’ve been having the same issue for six days,  starting 10/7/2025. Same message, repeatedly. 

[bdnelson3]

I'm having the same issue. Turned my phone on and off, logged in and out, nothing works.

[DJSHERE77]

Same issue

[Maurader]

Same issue and same timeframe for me too, I submitted a help ticket to Weight Gurus team with a link to this forum to let them know its an issue impacting a wider user base than just me.

[Tesserex]

Same here. Weight suddenly stopped syncing that day and the integration fails now. 

[mspajamas]

I also wrote to Weight Gurus support and the sent this back:

"I'm sorry for the trouble and thanks for your patience! Our technical team is currently working on resolving the issue."

[TruthIsJustice]

Same issue for me. I hope they fix it soon! I’ll contact Weight Gurus, too.

[jennyfur]

Same here since 10/7. Glad I'm not the only one, hoping they fix things soon. 

[NunyoBidness8]

Same issue, same time frame. Other Fitbit functionality lost at same time (ie. sleep stage graph no longer refreshes). Likely a Fitbit issue, not Greater Goods / Weight Gurus. Anybody know if Fitbit pushed an update around that time?

[Azgoth]

My sleep as android app stopped tracking at the same time also. Something
on Fitbit's end changed.

[Catherine1970]

Same issue, Same date. Hoping ee get some feedback soon.

[Azgoth]

I've made a ticket and I think someone else on this thread has made a ticket the to weight gurus. I don't see a way to track the ticket on their end for a status. I think Fitbit/Google made a change on their end. Since a few other apps crapped out about the same time.

[Chreitz]

I'm having the same trouble. I experienced this a few months back and was able to get it to reconnect based on a phone call with the Weight Gurus help desk but I don't remember what I did, I don't remember what I need to do. I have uninstalled both apps rebooted my phone as in turning it off not just restart and attempted to reconnect again and I still can't do it. I'm getting exactly the same connection error message please help.

[Chreitz]

I believe they did.

[Cmisichko]

Having the same issue as well. I uninstalled & reinstalled both apps, cleared their caches, etc. No luck. Reached out to both Weight Gurus & Fitbit. Didn't really do much other than to tell me to wait for my Fitbit app to get the lastest update & reach back out of it's still an issue. Update isn't showing as available yet for me so now just waiting.They said the rollout should be completed by October 29th. 

Update: The October 29th update did not solve the issue for me. Reached back out to Fitbit & they said investigating further with a higher team.

[ADBurgess]

Thank you for posting this question and for everyone who replied. I am having the same issue and was going crazy trying to figure out how to reconnect the apps. Hopefully they do put a patch out on October 29.

[Bryan_frmchi]

Ok glad I'm not the only one having this issue, also health connect doesn't sync over to Fitbit for the scale either.

[aggiemex]

I'm having this same issue as of 10/30.

"Sorry, it looks like something went wrong. You can go back to the Weight Gurus app to try again."