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Weight Watchers not syncing steps

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‎09-19-2017 23:43 - last edited on ‎09-27-2017 07:23 by Moderator Alum

‎09-19-2017 23:43 - last edited on ‎09-27-2017 07:23 by Moderator Alum

My fit bit change 2 won't sync with weight watchers app. Won't record how many steps I've taken in the day. 

 

Moderator Edit: Updated Subject For Clarity.

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‎09-27-2017 07:22

‎09-27-2017 07:22

Hello @Shazanne, good to see you as a new member of the Fitbit Community! I'm wondering if your tracker is syncing correctly with your Fitbit Dashboard? It might be one reason it will explain why you are not seeing your data pulled from your Fitbit Dashboard to your WW account.

 

If this is not the case, please approach to WW support for additional help.

  1. US or Canada: 1-800-651-6000 or http://www.weightwatchers.com/help/contactus.aspx.
  2. UK: 0345 3451500 or at uk.help@weightwatchers.co.uk.

See you around and keep me posted if you have additional questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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