Weight Watchers tracker, where can I get a refund?

[nothappyatall]

I recently purchased the fitbit flex through Weight Watchers which I am a member. I tried it for a few days and found I was not happy with it and felt I did not need a fitbit in order to be successful with my weight loss and activity schedule.

I wanted to return it and to my surprise I learned that I couldn't return it for a full refund through Weight Watchers nor FitBit. Feeling forced to have something I do not want

I am out $112 ! 

Moderator edit: updated subject for clarity

[SunsetRunner]

 Hi @nothappyatall

There is a 45 days return policy to get a full refund according to URL: Returns & Warranty

Will forward your message

[nothappyatall]

no there isn't unless you purchase it directly through Fitbit. believe me I
have gone through hoops to no avail.

thank you for your reply tho

[SunsetRunner]

Strange it only applies when purchasing directly from Fitbit. Weight watchers is well known.. Why it doesn't apply to the Fitbit trackers sold by them beats me.. 

[nothappyatall]

Yes I know...I even contacted the WW area Rep...nope Im stuck with it

[EdsonFitbit]

Hello @nothappyatall & @SunsetRunner. Thanks for taking a break from stepping to visit the Community. @nothappyatall Like you mentioned, Fitbit can provide a refund for products purchased through the Fitbit store only. Each retailers have their own policies and in these cases it is required contacting them for a resolution. What was the reason they denied to provide you with a refund? Did they mention it?

Looking forward to your new comments. 

[nothappyatall]

It was Weight Watchers Policy but was not aware of this prior to purchasing