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Workouts are not syncing to Endomondo/Strava

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‎12-30-2016 14:23 - last edited on ‎01-01-2017 10:44 by Moderator Alum

‎12-30-2016 14:23 - last edited on ‎01-01-2017 10:44 by Moderator Alum

Just got a Surge, to replace my Flex2. I have linked my account to Strava and Endomondo, but none of the workouts I do with the Surge ends up on Strava or Endomondo.

Anyone know if it's only certain exercises, or if I need to hook anything else up?

 

BR. Kenneth.

 

 

Moderator edit: Subject for clarify. 

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‎01-01-2017 10:44

‎01-01-2017 10:44

Awesome to see you here @kejster! Cat Happy

 

In this case, my best recommendation is to unlink your Strava and Endomondo accounts from your Fitbit.com account, and then link them back to your account. That will make the workouts and information properly syncs to both accounts. 

 

If that doesn't work, I'd recommend contacting the Strava and Endomondo Customer Service, so they can check what's happening. 

 

Let me know if you need anything else! Smiley Very Happy

Annie| Community Moderator

Was my answer helpful? Awesome! Let's help our fellow Fitbitters by marking this as a solution, and vote up! 😄

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