help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iOS app & MyFitnessPal not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-07-2017 10:38

‎02-07-2017 10:38

My food logs from my fitness pal have not been transferring for the app since last week, was there some sort of bug when the Fitbit app got updated last week?

Best Answer
0 Votes
3 REPLIES 3

‎02-07-2017 11:54

‎02-07-2017 11:54

Mine still works after update.

 

It is internet linked accounts.
Try un- linking, close app, re-open, then re-link with correct user if and password.

Did you find my post helpful? Vote for it or mark it as a Solution!

---------- Carpe diem - exercise!
Best Answer
0 Votes

‎02-07-2017 12:16

In response to Biker_Bill

‎02-07-2017 12:16

Mine isn't working either - just stopped. Have logged out of mfp and logged out of Fitbit, closed down phone etc. Un linked and relinked.  It's showing linked to Fitbit scales - never had these and didn't set that up????  If I click to disconnect from charge 2 and then reconnect takes me to page where says already connected. Frustrating! 

Best Answer
0 Votes

‎02-07-2017 12:25

In response to Km27

‎02-07-2017 12:25

Found link to website which allowed me to unlink and then relink. In app it wouldn't allow it 

Best Answer
0 Votes