mfp/fitbit not updating

[carmensimpson]

I have my mfp and fitbit linked. Today I updated my weight and food for the day. On the fitbit site, it says I have not logged food and my weight is incorrect as well. I weighed 157.6 this morning which I logged into mfp but my fitbit information says I weigh 156.6 so it did not reflect the weight gain on my chart/tiles. Earlier today as well fitbit showed that I had not logged any food but in fact I had logged food into mfp. I have synced my fitbit multiple times today to keep everything current and logged food as well. Any idea why mfp is not updating to fitbit?

[HannahRD]

Having the same problem today...I wonder if it's a system glitch.

[kiki]

I've been having the same problem for the past 2 days. MFP/Fitbit haven't synched at all since yesterday 5pm (PST)... yesterday I was having problems for several hours as well. MFP says on the website that there is a problem and fitbit is investigating a possible issue with the API.

From the mfp website:

"**Potential syncing issues with Fitbit 1/20/15**

Hello folks, 

Some users are reporting sync issues with Fitbit and MyFitnessPal. Fitbit is aware of a potential API issue and are looking into things on their end. We are also investigating this issue and hope to have things resolved as soon as possible. 

It appears that some users have an error in the access token between the two accounts. To fix this please take the following steps in this exact order.

- Log into your Fitbit Dashboard and unlink your MyFitnessPal connection
- Log into MyFitnessPal and make sure that Fitbit is completely disconnected 
- While still logged into your MyFitnessPal account please reauthorize your Fitbit account

Thanks,
Michael
MyFitnessPal Staff"

So what's the update, fitbit? (BTW, I tried the steps in that exact order and it didn't help).

[MGeisterPottery]

I'm having the same EXACT problem.  I have linked and unlinked my accounts so many times I've lost count and STILL they aren't syncing.  I've even tried rebooting my phone in between each and every step thinking that maybe I needed to clear the cache.  This is driving me CRAZY!!  According to MFP, I have zero steps today - -- but I have over 12K on Fitbit.  This has been an ongoing problem that I don't understand why it can't be resolved!!!

[mstine73]

I continue to receive the "Another MyFitnessPal account has already been linked to this Fitbit account. Only one account may be linked at once." error message.  I have tried revoking access on Fitbit settings and then connecting on MyFitnessPal.  I am not having any luck getting the two to connect and am becoming very frustrated.  I would use the fitbit tracker to enter my food, but it never recognizes any of the foods UPC codes, so I'd much rather enter my food intake on MyFitnessPal since many of the foods have already been establsihed and entered.  I'm very frustrated and notice there are many messages on these forums about this problem.  Please help me fix this!!!

Michael