04-06-2019
14:43
- last edited on
04-07-2019
10:59
by
LanuzaFitbit
04-06-2019
14:43
- last edited on
04-07-2019
10:59
by
LanuzaFitbit
I use the "Interval Timer" Exercise option.
I have the GPS option turned on.
After the workout on the FitBit dashboard I can see the GPS route I took, but the workout does not upload to Strava. That is contrasted with using the "Walk" or "Run" Exercise options, which DO auto-upload my GPS workouts to Strava.
I would simply use the Walk or Run exercise options on my Ionic to solve this problem, only in those cases I can't use the interval timers.
Help appreciated,
Thanks
Moderator edit: Labels
Answered! Go to the Best Answer.
04-08-2019 10:31
04-08-2019 10:31
Hello @Speedster1.
I apologize for the delay in my response. Thanks for taking the time to share those details on the matter.
Please know that our team is aware of this situation and it is being looked into. As soon as we have any details on the matter we will be sure to let everyone know about it.
Do not hesitate to reach out if there are any other questions.
04-08-2019 10:31
04-08-2019 10:31
Hello @Speedster1.
I apologize for the delay in my response. Thanks for taking the time to share those details on the matter.
Please know that our team is aware of this situation and it is being looked into. As soon as we have any details on the matter we will be sure to let everyone know about it.
Do not hesitate to reach out if there are any other questions.
04-12-2019 11:32
04-12-2019 11:32
This has been a known issue for at least a year and a half (there are other discussions in this forum on the same topic) if not before the Ionic ever was released for sale. Is the Fitbit business case accepting the potential customer loss which will result (or likely already has) by waiting until the next product line release vs. a simple software version update for what your customers have already paid $300?
For me personally, I get closer to buying a Garmin running watch every day this isn't fixed.
05-03-2019 13:05
05-03-2019 13:05
I’m having the same issue as Speedster1. When can we expect this issue to be fixed?
07-04-2020 21:51
07-04-2020 21:51
Has this been resolved?? I just purchased an ionic and will be using it for intervals, I would be extremely disappointed if this was still an issue...
05-03-2022 14:49
05-03-2022 14:49
This is still an issue, will it ever be fixed?