04-06-2019
14:43
- last edited on
04-07-2019
10:59
by
LanuzaFitbit
04-06-2019
14:43
- last edited on
04-07-2019
10:59
by
LanuzaFitbit
I use the "Interval Timer" Exercise option.
I have the GPS option turned on.
After the workout on the FitBit dashboard I can see the GPS route I took, but the workout does not upload to Strava. That is contrasted with using the "Walk" or "Run" Exercise options, which DO auto-upload my GPS workouts to Strava.
I would simply use the Walk or Run exercise options on my Ionic to solve this problem, only in those cases I can't use the interval timers.
Help appreciated,
Thanks
Moderator edit: Labels
Answered! Go to the Best Answer.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Speedster1.
I apologize for the delay in my response. Thanks for taking the time to share those details on the matter.
Please know that our team is aware of this situation and it is being looked into. As soon as we have any details on the matter we will be sure to let everyone know about it.
Do not hesitate to reach out if there are any other questions.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Speedster1.
I apologize for the delay in my response. Thanks for taking the time to share those details on the matter.
Please know that our team is aware of this situation and it is being looked into. As soon as we have any details on the matter we will be sure to let everyone know about it.
Do not hesitate to reach out if there are any other questions.
This has been a known issue for at least a year and a half (there are other discussions in this forum on the same topic) if not before the Ionic ever was released for sale. Is the Fitbit business case accepting the potential customer loss which will result (or likely already has) by waiting until the next product line release vs. a simple software version update for what your customers have already paid $300?
For me personally, I get closer to buying a Garmin running watch every day this isn't fixed.
This is still an issue, will it ever be fixed?
Best Answer