help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Won't charge. Temperature message.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-06-2022 20:49 - last edited on ‎12-18-2022 17:50 by Fitbit Moderator

‎07-06-2022 20:49 - last edited on ‎12-18-2022 17:50 by Fitbit Moderator

When I place my Versa 3 on the charger, I get a message that the temperature is too cold. Try to warm up Fitbit.  It's summertime in California and the device was on my wrist right before being placed on the charger pins. Hmmm?  I also tried gently cleaning and drying the back of the Versa 3 and the charger.  Same message.  Now the charge is too low to restart.  Anything else I can try?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-06-2022 21:53

‎07-06-2022 21:53

Hi @Sunshine4me2 - if you have enough charge, sync and do a full Shutdown from the watch Settings menu.

 

Wait at least 10 seconds before placing on the charger to restart it and charge it, it may remove the temperature error message.

Author | ch, passion for improvement.

Best Answer
0 Votes