04-22-2024 08:48
04-22-2024 08:48
Hello, I can't configure Alexa on my fitbit, when I'm configuring it with Alexa, after allowing Alexa by Amazon on their website all the permisions needed, the app gets stuck on the configuring page. Also, if I skip the configuration I cannot configure it later. Tried to remove the watch and configure it again for several times, but still no luck. Anyone any ideea?
04-23-2024 03:04
04-23-2024 03:04
Welcome to the Fitbit community, @ClaudiuAlex!
Sad to hear that you're having an issue setting up Alexa for your Versa 4.
As a first attempt to hopefully get things fixed, please have a closer look at 'What should I do if my voice assistant doesn't work on my Fitbit smartwatch?' following the link below:
How do I use a voice assistant on my Fitbit smartwatch?
I'll keep my fingers crossed.
04-23-2024 03:35
04-23-2024 03:35
Hello, I've made a ticket also via mail, the problem was that in Romania and other countries (there's a list with supported languages and countries) Alexa won't work, but changing the country to UK in the Fitbit app solved the problem. Thank you for the response, have a great day!
04-23-2024 04:09
04-23-2024 04:09
You're welcome, @ClaudiuAlex, thanks for reporting back.
If you have any further questions or issues, do not hesitate to come back.