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App steps continuously increment.

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‎11-21-2023 13:36

‎11-21-2023 13:36

Today my steps in the app continuously update, all showing just after midnight.   So far today its showing over 1.6 million steps!  I've rebooted the watch and deleted/reinstalled the app twice and it continues to happen.  I've tried deleting the records under manage data but it still increments.  Anyone else seeing this?

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‎11-22-2023 14:39

‎11-22-2023 14:39

It's good to see you participating in the community @Mark-N.

Thank you for sharing the details about the steps. Thank you for taking the time to fix it. 

Please try to follow the steps listed here below in order to found a solution to the issue:

  • Log out from the Fitbit app.
  • Force quit the Fitbit app and reboot your phone.
  • Open the Fitbit app and log back into your account.
  • Check if the issue is still happening

In addition, I'd suggest to clear the app's cache and then restarting your phone.

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