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Can't download clock faces on my Versa 4

‎09-30-2025 15:02 - last edited Wednesday by Fitbit Moderator

‎09-30-2025 15:02 - last edited Wednesday by Fitbit Moderator

My versa 3 will not download clock face.

Moderator Edit: Clarified subject

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3 REPLIES 3

‎09-30-2025 19:34

‎09-30-2025 19:34

Hi @Smlewis1220 - could you add a bit more  information?

But just in case, swipe the watch face to the left and tap on Clocks, this will allow to switch to any existing clock face, if that might be helpful.

Author | ch, passion for improvement.

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Wednesday

In response to Guy_

Wednesday

Hi there, @Smlewis1220. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that you cannot change the clock face on your Versa 4. We are here to help you!

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

@Guy_ Thank you so much for your help! 

Maria | Community Moderator, Fitbit


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Wednesday

In response to MarreFitbit

Wednesday

They did not assist me with this issue. Does this feature not work on the
Versa 4?

Sonia M. Lewis
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