help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't log into my Fitbit account

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-11-2023 21:13 - last edited on ‎10-12-2023 04:57 by Fitbit Moderator

‎10-11-2023 21:13 - last edited on ‎10-12-2023 04:57 by Fitbit Moderator

My fitbit Apps and Verse 4 couldn't login the system today.


Moderator Edit: Clarified subject

Best Answer
0 Votes
4 REPLIES 4

‎10-12-2023 05:12

‎10-12-2023 05:12

Hi there, @duncan1230. Welcome to the Fitbit Community Forums. Thanks for bring this to our attention. 

Would you mind trying to log back in to the Fitbit app and sync? Looks like we did have an inconvenience, but it seems to be solved now. 

Looking forward to hearing from you. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎10-12-2023 18:07

In response to MarreFitbit

‎10-12-2023 18:07

Hi, the account could be sync now. thanks for updating 🙂 

Best Answer
0 Votes

‎10-12-2023 18:08

In response to MarreFitbit

‎10-12-2023 18:08

Thanks updating. The system was normal now......

Best Answer
0 Votes

‎10-12-2023 19:10

In response to duncan1230

‎10-12-2023 19:10

@duncan1230 Awesome! I'm glad to hear that you're back on track. 

In case you have some spare time, I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes