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Can't update my Versa 4

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‎10-03-2025 06:18 - last edited on ‎10-04-2025 12:25 by Fitbit Moderator

‎10-03-2025 06:18 - last edited on ‎10-04-2025 12:25 by Fitbit Moderator

My Vetsa 4 is connected, new update is available, but the button to start the update, the last one, after agreeing on the terms, does nothing.

It’s about Versa 4.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-03-2025 14:43

‎10-03-2025 14:43

Same here, any help anyone?

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‎10-04-2025 12:30

In response to CherylH55

‎10-04-2025 12:30

Hi there, @iLivioo @CherylH55. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that you are having issues trying to update your Versa 4 devices. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, please follow the troubleshooting steps provided in this help article Why can't I update my Fitbit device? 

Maria | Community Moderator, Fitbit


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