07-23-2025
09:17
- last edited on
07-23-2025
09:20
by
MarreFitbit
07-23-2025
09:17
- last edited on
07-23-2025
09:20
by
MarreFitbit
I got a new versa 4. The only faces offered in the gallery are by fitbit. I cannot use my old face or that of my wife's watch which were by a developper. Any way to get the old one?
Moderator Edit: Clarified subject
07-23-2025 09:22
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-23-2025 09:22
Hi there, @toutou4575. Welcome to the Fitbit Community Forums. We‘re taking your comments and sentiments in regards to our products and services into consideration.
Third party apps cannot be installed on Versa 4 or Sense 2 as on other Fitbit devices. I understand why this might be helpful. Even though we truly appreciate that you've taken the time to come here and share your thoughts about this, please note at this time there are no plans to implement this feature on Versa 4.
We rely on feedback like yours to help us develop products and features that we know our community wants to see. Visit our FAQs to learn more about how Fitbit decides which suggestions get developed or implemented.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer07-23-2025 09:56 - edited 07-23-2025 09:57
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-23-2025 09:56 - edited 07-23-2025 09:57
@toutou4575 Do you live in the EEA? Google removed all third party clock faces from the Gallery in the EEA. I see that the moderator changed the title of your post, but I hope this answers your question.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer