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Continuing issues

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Since I purchased my Versa 4 in January I've been having a synch issue. When I synch my Versa to the Fitbit app none of he hourly graph data appears for any of the items being tracked - steps/miles/floors/calories. I've reset the Versa many times, have updated software and an updated app and nothing.

I'm also having an issue with the calories. Except for July and August, my daily averages per month are between 1,469 and 1,501. However, my monthly step averages range from 12,108 to 14,661. So basically, the calories are saying I've been in a coma most of the year. And for the month of July, I only had good readings from the 11th to the 31st. For August, my good readings were from the 1st to the 29th. I had one good reading in May and a few good readings in early January (which corresponds to when I switched from my beloved One to the Versa).

I yearn to get the One back in the store. The Versa is fairly useless.

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