help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dashboard Stats Screen on Computer

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-22-2024 10:23

‎04-22-2024 10:23

Fit bit watch updates daily fine. Iphone updates daily stats fine. Computer did update fine until a week or so ago. My Dashboard stats on the computer still shows a blank screen. And I haven't switched my account to Google. When I log back in on my phone it gives me two options. Log on with Fit bit or switch to Google. I always log on with Fitbit & will continue to do so as long as I can. This issue has to be with Fitbit

Best Answer
6 REPLIES 6

‎04-22-2024 11:13

‎04-22-2024 11:13

I'm having a similar experience.

Best Answer

‎04-22-2024 12:18

In response to jimsut16

‎04-22-2024 12:18

Fitbit is aware of this and is investigating.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎04-24-2024 05:03

‎04-24-2024 05:03

I think they got rid of it.  I was able to get it to show by clearing the cache for a few days.  Today I got a notice telling me to move to the mobile app instead of my PC dashboard.

Best Answer

‎04-24-2024 05:27 - edited ‎04-24-2024 08:47

In response to TrekkieLianne

‎04-24-2024 05:27 - edited ‎04-24-2024 08:47

@TrekkieLianne   My web dashboard is back with both Firefox and Safari.  My husband uses a PC and it's there using Microsoft Edge, too.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎04-24-2024 08:43

In response to TrekkieLianne

‎04-24-2024 08:43

@TrekkieLianne Mine is also working. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer

‎04-24-2024 18:26

In response to TrekkieLianne

‎04-24-2024 18:26

I got the same thing. Are they getting rid of the web dashboard ?

Best Answer