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Disappointed with Versa 4

‎11-05-2025 13:20 - last edited on ‎11-05-2025 16:10 by Fitbit Moderator

‎11-05-2025 13:20 - last edited on ‎11-05-2025 16:10 by Fitbit Moderator

I'm so disappointed with my Fitbit versa 4. In the span of 1 year it had to be replaced thrice and now that the warranty is done there is nothing that can be done. The battery keeps draining out. The screen goes black unless it's on the charger. What a waste of money and time! 

 

Moderator edit: clarified subject.

 

 

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‎11-05-2025 16:09 - edited ‎11-05-2025 16:12

‎11-05-2025 16:09 - edited ‎11-05-2025 16:12

Welcome to the community @Naureenfr. 

Thank you for taking the time to share with me this information about your experience with the devices. 

Sorry for the inconvenience you have faced during this time using your device. Please note that Fitbit products are manufactured following strict quality controls to ensure their durability and effectiveness according to the demands of our customers. However, this does not guarantee that in some cases certain features of the trackers will be affected by causes outside the manufacturer.

If still you believe that the Team of Support can do something else for you, feel free to contact them again.

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