Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise logging (Walk) not being saved after deleting auto-logged excercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hello Fitbit community,

I hope you can help with this issue. Here are the exact experiences I had today:

1. I took a walk with my Fitbit on and it logged the exercise automatically. However the distance was incorrect.

2. As I CANNOT edit the distance (why not??) I decided to delete this exercise and then manually enter it so that I could correct the distance covered.

3. Deleted auto-logged walk and re-entered the walk using the correct time and distance.

The walk shows up briefly, and then disappears. I have tried re-entering and saving it several times and it disappears each time. 

I have tried deleting and re-installing app, and also turning off my Fitbit while entering the data in the app and then rebooting watch after walk was re-entered. Nothing I do will cause this walk to save in my app.

Please help! This is very frustrating! I am a software QA engineer and this looks like a bug to me.

 

Best Answer
0 Votes
0 REPLIES 0