Exercise not logging correctly and unable to change it

[RhiBennett]

Since a recent update, my running is not logging correctly. It for some reason always used to track my runs as elliptical, but whilst that was annoying, there was a way i could go and change it to show as a run instead. Since the updates, i can't seem to change the type of exercise any longer!! I read on here about turning off the auto detect for elliptical which i did. I have just got back from a run and now it's not detected it at all!! I have manually input it using my times that i recorded elsewhere, and it has updated my steps so they are now incorrect. 

I love my fitbit and have owned one for at least the last decade, but the app just seems to be going backwards and not improving with time. I just want it to log a run correctly and it not change my steps incorrectly. If needed i am happy to re-categorise it like i did before, but i need to know how.

Please can someone help me, as this is driving me nuts! 

Thanks for your help

[alexthecat]

@RhiBennett Fitbit is aware that we are no longer able to correct the labels on workouts. This will be fixed in a future update, but I don't know when that will happen. In the meantime, I have been starting my exercise sessions manually on my device, rather than relying on automatic tracking. If you aren't familiar with that, the instructions can be found here.

[RhiBennett]

Thanks for your reply. I normally use the Strava app on my phone when I run so I will make sure that I also start it on the Fitbit app too, until it’s sorted out. Hadn’t thought of that so thanks for the suggestion