Hi @SweaterLady generally you'll get a prompt about three times on your Fitbit app asking if you want to have the extended warranty. If you don't see it, you ca purchase an extended warranty from www.squaretrade.com (Allstate) directly. Be sure to get the coverage before a month goes by and to have a receipt.
Best Answer@SweaterLady go to www.squaretrade.com and it will show you how to purchase it.
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