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FedEx

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‎09-30-2023 09:32

‎09-30-2023 09:32

So 2 weeks ago (15th) I sent off my Versa 4 for repair under warranty as it wouldn't charge anymore, this was after contacting support about the issue, who sent me a return label for FedEx UK.

I took it to the local Depot, and because I was in a rush that morning, I didn't read that it needed to be in a box or an envelope, and FedEx initially wouldn't take it, they eventually did, but did not give me a tracking number or email confirmation that it's gone.

I've contacted FedEx UK about 3 times since then but without the 12 digit tracking number, which I do not have, they won't do anything.

Is there anything I can do?

I am in Sheffield, England, NOT North America.

 

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‎10-01-2023 05:34

‎10-01-2023 05:34

Well last night I actually read the tracking number on an old email, checked it on the FedEx website, and the item's "in transit" now from the US.

And could come back this week.

 

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