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FitBit Premium - Google Play Store not available

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‎09-29-2022 10:52

‎09-29-2022 10:52

Hello,  I wanted to try the FitBit Premium for 6 months and when I click premium I get a message that Google Play Store is not available.  What do I need to do???

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‎09-29-2022 23:10 - edited ‎10-10-2022 17:16

‎09-29-2022 23:10 - edited ‎10-10-2022 17:16

 

Just fyi. 

 

I checked the 6-month premium subscription trial when purchasing the watch. Then I got into premium immediately. It's all very confusing indeed. However, I also don't subscribe at Google Store and not sure how to cancel it when 6 month is over. 

 

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‎10-10-2022 12:35

‎10-10-2022 12:35

I have had the same issue. Ive contacted support with no help, they said contact google, I did,  they troubleshoot me and end result was contact the developer. No one will help and I am really ready to return this product. SUPER UNHAPPY 🙁 

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‎10-10-2022 17:19

In response to SunsetRunner

‎10-10-2022 17:19

I found the instruction for unsubscribing fitbit premium (including 6-month trial when purchasing the device) in:

 

What should I know about Fitbit Premium?

 

I followed the instruction under "I purchased my subscription on fitbit.com"

 

Hope it helps.

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