help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Icon moved to a new mobile

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-18-2023 02:18

‎07-18-2023 02:18

Transfer my Fitbit Versa4 Smart watch to a new mobile phone-  I don't want to lose any of the details from this mobile phone? 

EH.

EH
Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-18-2023 03:12

‎07-18-2023 03:12

Welcome to the Fitbit community, @8YL57P!

The data you've tracked with your Versa 4 so far are stored on Fitbit's servers as long as you have synced your device with the Fitbit app on your phone.
So just sync with your Fitbit app on your current phone. Then install the Fitbit app on your new phone, log in with your credentials, sync with the new phone and your data will be there.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎07-18-2023 03:12

‎07-18-2023 03:12

Welcome to the Fitbit community, @8YL57P!

The data you've tracked with your Versa 4 so far are stored on Fitbit's servers as long as you have synced your device with the Fitbit app on your phone.
So just sync with your Fitbit app on your current phone. Then install the Fitbit app on your new phone, log in with your credentials, sync with the new phone and your data will be there.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer
0 Votes