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Fitbit app won't update

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‎08-05-2025 12:54 - last edited on ‎08-06-2025 05:16 by Fitbit Moderator

‎08-05-2025 12:54 - last edited on ‎08-06-2025 05:16 by Fitbit Moderator

I can not get my app to update and so nothing is working on it but the time. Took it to geek squad they say update but it won't update


Moderator Edit: Clarified subject

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‎08-06-2025 20:33 - edited ‎08-06-2025 20:49

‎08-06-2025 20:33 - edited ‎08-06-2025 20:49

Welcome to the forums @Cokecolagranny. 

Thank you for sharing the inquiry regarding this difficulty with your Versa 4. 

Go to Fitbit settings, scroll up to the Help section, and confirm you're using the latest version of the Fitbit app: 4.48.

If you are using it, confirm that your device is up to date:

How do I update my Fitbit device?

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