I was having an issue with location services on my fitbit versa 4. I use the device regularly to run and no matter what I did (updates, un/re install, ensure all location services were on, & connected, device factory reset etc.) it was/is no longer accurate. My last attempt was to transfer from the fitbit app to Google (as required)...I've lost all of my data -runs/wrkouts, health, sleep, HR, EVERYTHING since 2015!! And my location still DOES NOT WORK!! I've done countless hours of research and nothing or fix. You can download load previous fitbit data but it is not transferring to Google Fitbit. I use to love fitbit, what it had to offer, and buy new devices fairly frequently. It's just not working anymore. About to start looking for a new fitness tracker!! What a shame & one last mention...they have this stupid Plan for Care Fit Labs on the main screen that you cannot exit out of. SMH DISAPPOINTING.
