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Fitbit versa 4 find my phone not working

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‎12-31-2023 18:36

‎12-31-2023 18:36

My Fitbit versa 4 is not working in background, it will work when I opened the app. But I'm sure that my allow Fitbit app to run background and it's working for notifications and calling etc. pls help cuz sometime I lost my phone and only working with the app opened is not useful 

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‎12-31-2023 22:31

‎12-31-2023 22:31

Hi @Mokk929 - first try restarting both watch and phones and sync and immediately try find my phone both in foreground and background.

The new V4 Fitbit App has numerous problems and proper syncing is one of them which can cause the communication between the watch and the phone to not operate properly in all cases.

 

Author | ch, passion for improvement.

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