10-08-2025
14:50
- last edited on
10-09-2025
09:14
by
MarreFitbit
10-08-2025
14:50
- last edited on
10-09-2025
09:14
by
MarreFitbit
Fitbit won’t sync with Strava even though there connected
Moderator Edit: Clarified subject
Best Answer10-09-2025 20:47
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-09-2025 20:47
Good to see you for the first time in the community @Sah1907.
Thank you for taking the time to share the details about this information regarding your Versa 4.
Please try to perform the following troubleshooting steps:
If you have trouble syncing Fitbit with another app, contact the developer of Strava.
Best Answer10-20-2025 14:35
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-20-2025 14:35
Hi Everyone!
I'm glad to inform you that we've made some updates to the Strava integration that should address issues with workouts syncing between the apps.
Additional Troubleshooting Steps (if needed): Make sure your Fitbit and Strava accounts are connected, please check that you see Fitbit listed under "Manage apps and devices" in Strava settings on the Strava app and ensure that Strava is also listed in the Fitbit app.
Fitbit App: Using a Google Account:
Fitbit App: Using a Fitbit Account:
We always appreciate your feedback, thank you for your patience.
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Best Answer10-23-2025 06:51 - edited 10-23-2025 07:28
10-23-2025 06:51 - edited 10-23-2025 07:28
Nevermind, it does seem to work now!
10-23-2025 17:35
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-23-2025 17:35
Good to see you around @xlevix10.
Thank you for taking the time to letting us know that.
I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.
Best Answer