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Fitbit won't sync with Strava

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Fitbit won’t sync with Strava even though there connected 

Moderator Edit: Clarified subject

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Good to see you for the first time in the community @Sah1907

Thank you for taking the time to share the details about this information regarding your Versa 4. 

Please try to perform the following troubleshooting steps:

  1. Make sure your Fitbit device is syncing with your account. For troubleshooting information, see Why won't my Fitbit device sync?
  2. Unlink the app from your account. For instructions, see How do I manage apps connected to Fitbit?
  3. Reconnect the app with your account. For instructions, see How do I connect Fitbit with another app?

If you have trouble syncing Fitbit with another app, contact the developer of Strava.

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Hi Everyone!

I'm glad to inform you that we've made some updates to the Strava integration that should address issues with workouts syncing between the apps.

Additional Troubleshooting Steps (if needed): Make sure your Fitbit and Strava accounts are connected, please check that you see Fitbit listed under "Manage apps and devices" in Strava settings on the Strava app and ensure that Strava is also listed in the Fitbit app.

Fitbit App: Using a Google Account:

  • In the Fitbit App, tap on your Profile picture (top right), Fitbit Settings, Manage access to account, Manage connected apps.


Fitbit App: Using a Fitbit Account:

  • In the Fitbit App, tap on the Gear (top right), Fitbit Settings, Manage access to account, Manage connected apps.


We always appreciate your feedback, thank you for your patience.

Maria | Community Moderator, Fitbit


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Nevermind, it does seem to work now!

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Good to see you around @xlevix10

Thank you for taking the time to letting us know that. 

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

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