Food scan bar missing

[Dreamorfear137]

As of this afternoon the scan bar to track food is gone and when I try to search for any food nothing comes up at all. 

[Deb575]

Same for me. Worked earlier today and at dinner quit suggesting food when I type in to log

[AsFleu]

Same for me

[Cballard285]

Same for me

[LPalmatier]

Mine too. Tried all the normal steps, glad to see it is probably on Google’s end. 

[EstuardoFitbit · Accepted solution]

Hello everyone, nice to see you all! Let's give a warm welcome to our new members!

Thank you so much for all the reports shared so far, they are truly helpful! Let me tell you that we are aware of this issue and are actively working on a solution.

Meanwhile, let's try the following:

• Make sure the app is up to date.

• Force stop the app.

• Try using mobile data instead of your Wi-Fi network.

[Deb575]

Did all those suggestions!

when I look in my settings and Fitbit app the camera access on and off is completely gone now

[Debebrusacorm]

I am having all the same issues and have done everything you've suggested I hope the fix comes quickly

[JEvans_1011]

Same, I've tried off and on multiple times since yesterday and nothing is working... also feels like the battery is being drained much quicker.  I had it fully charged last night and I'm already down to 84%.

[Cballard285]

We have done all of that. What's the point of paying for this app if you cannot utilize one of the most important features?

[Dreamorfear137]

Same here! The food database is definitely still gone. I’ve been manually entering things but thankfully the scanner is back! At least they are working on it. 

[LPalmatier]

Both the database and scanner are back for me. Database last night, scanner this morning.