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Google Wallet Problems

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‎02-24-2023 05:55 - edited ‎02-24-2023 08:52

‎02-24-2023 05:55 - edited ‎02-24-2023 08:52

I'm trying to setup Google Wallet on my Versa 4 but I'm having problems.

 

1. I have successfully installed Google Wallet on my smartphone. I have added with success my debit card. Everything seems to be ok.

 

2. If I then go in the fitbit app -> Account -> Versa 4 and then click on Google Wallet and then on Continue I get a page named G Pay Add a payment method. Curiously there are 6 cards listed there, most of them out of date, no longer valid. It kinda looks like a different older maybe(?) Goggle Wallet app? I can see the debit card that was added in the real(?) Google Wallet app in step 1. However if I click on it, it asks for my CVC code then "Contacting your bank" and finally a message saying that I cannot use that card.

My smartphone is a pixel 6 running Android 13 and version 3.75 of the Fitbit App.

 

Any ideas?

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2 REPLIES 2

‎02-25-2023 03:11

‎02-25-2023 03:11

I am having the exact same trouble and have logged a query with support 

 

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‎02-25-2023 03:19

‎02-25-2023 03:19

I have successfully used my master card on versa2 but when I upgraded to versa4 I was unable to add the same card to the google wallet (even though it works fine on my android phone).

Support have told me to restart and force stop which I have done to no avail. Any advice on how to get this working as it doesn't seem that the Versa4 is an upgrade when simple apps do not work.

 

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