Hourly Steps Not Syncing

[dezmania]

Does anybody else have this problem?  My device says that I get my 250 steps per hour for 8 hours, yet on the app itself, after I sync, it says I am missing some of the hours.  Like instead of 8 of 8, I only got credit for 5 of 8, even though my device shows me getting all of them.  It would happen with other devices occasionally, but since I switched to the Versa 4, I have this problem every day.  I tried talking to Customer Service, but they have me doing all this troubleshooting of me going for a walk and physically counting my steps, but that has no point.  My issue is with the actual syncing from the device to the app.

[JohnnyRow]

Shouldn't have to do this, but for me sometimes updates display if switch phone app Today screen to yesterday, then back to Today.