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How do I properly reset my Versa 4?

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Should I forget the Versa 4 on the app before I factory reset?

 

 

Moderator Edit: Clarified subject

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Hi @victbtm - yes forget /unpair first before running the "+ Set up a new Device" and that recreates a Bluetooth connection and as a new device may even start the process for you.

Author | ch, passion for improvement.

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Hi @victbtm - yes forget /unpair first before running the "+ Set up a new Device" and that recreates a Bluetooth connection and as a new device may even start the process for you.

Author | ch, passion for improvement.

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Hi there, @victbtm. Welcome to the Community Forums. @Guy_ Thanks for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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