How do I return my Versa 4?

[jk_k]

I bought my Versa 4 3 days back from a local dealer in my area but wasn't told that it does not support 3rd party apps. Also the strap is really uncomfortable. Is there any way in India to return the watch because my dealer said he can't take it back but Fitbit can. I tried their customer care numbers but they are all invalid n not working. If there's a centre in New Delhi where I can return the watch and get a refund, pls let me know. 

It's a useless watch going by what I paid, the lack of support

Moderator Edit: Clarified subject

[Talahthas]

Welcome to the Fitbit community, @jk_k!

Given your personal preferences, Versa 3 would propably a better choice for you.
I've found something that might be interesting for you:

Refund And Cancellation Policy Under E-Commerce Platform in India 

If you try to reach Fitbit customer service, I'd suggest doing that on Twitter as some users have reported that way to be the easiest:

Fitbit Support Contact 

[MarreFitbit]

Hi there, @jk_k. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post. I'm sorry to hear that Fitbit Versa 4 doesn't suit your needs. @Talahthas Thank you so much for your help and advice. 

I've seen you managed to contact our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.