How to transfer my information to Google?

[Rhyen2010]

When I try to change my sign-on to Google it does not carry forward any of my past data.  I have tried a few times.  Please help.

[EstuardoFitbit]

Hey there @Rhyen2010, welcome back to the Fitbit Community!

Thanks a lot for taking the time to share this inconvenience with us; I'll be glad to help you out!

Please note that this process has to be done while being logged into your current Fitbit account, not from the Sign-in page. This process shouldn't take too much time to get it done, and the easiest way to do it is by following these instructions: How to move a Fitbit Account to a Google Account.

[Rhyen2010]

I have tried this and then when 8 go back in none of my previous data is
there, ie. Steps, sleep, etc.

Rhyen2010

[EstuardoFitbit]

Thanks @Rhyen2010, letting us know that!

It's possible that the data transfer could take a little longer than expected during this process. I hope you can understand that this might take a couple of days.

[Rhyen2010]

I could try it again but I hate to lose my data. I'll give it a try in a
few days.

Rhyen2010

[EstuardoFitbit]

Thanks for the understanding @Rhyen2010! I'll be around if you need further assistance!