help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa 4 is recording the same steps for multiple days

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-19-2024 13:16

‎08-19-2024 13:16

I have 15 screenshots of these from the 1st August. 13231 steps! Obviously this can’t be correct, so I need it fixing adap!

 

 

IMG_5184.png

 

IMG_5185.png

 

Best Answer
0 Votes
2 REPLIES 2

‎08-19-2024 13:36

‎08-19-2024 13:36

@Kevan750 It's just a glitch. If you tap on the Steps tile and select "week", you can see that the steps are different for every day. It's just when you look at it from the "today" screen that there's a glitch.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer

‎08-22-2024 10:39

In response to Heather-S

‎08-22-2024 10:39

Thanks, that worked. Why are these devices and app so glitchy?

Best Answer
0 Votes