So 10 days ago my fitbit watch was diactivated and I could no longer pair it to my phone or even get it to go past the start up screen. When I tried to re - pair it to my decive I got the message that my watch had been locked due to it being lost or stollen or a warranty replacement was requested. I went and looked at my Google account and no such request had been made under warranties under my account. I called fitbit and they said there was nothing they could do it had to be fixed my someone above them and that I could only talk to them via email when they got around to looking at my case. That was 10 days ago. No one has got in contact with me and everytime I call for an update they tell me the same thing. Which is honestly nothing. I have since had to buy a new health tracking watch as I have heart issues it's helpful to track what my bodies doing. I was wondering has anyone else had this issue? I check my email everyday both the inbox and the spam. It's just frustrating to not have any answers as to what is going on and no one seems in a real big hurry to get back to me. My fitbit was 200 and some dollars when I bought it so it's upsetting it's now useless.
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