New Versa 4 won't sync to start

[Agfitz]

Just received a new Versa 4 and it won't sync to my Android to activate and set up. 

[Agfitz]

Any suggestions or ideas?

[Guy_]

Hi @Agfitz - once you have the Fitbit App installed and have restarted the watch and phone, login and click the profile photo top left and "+ Set up a Device", this will look for the Versa 4 and install it.

You can't do anything with the phone Bluetooth except remove the watch entries, which you may need to do and repeat the above process 

[Talahthas]

Welcome to the Fitbit community, @Agfitz!

Please make sure your phone is running Android 9 or higher to meet Fitbit's current system requirements. I'd also like to point out that new Fitbit users need a Google account for using Fitbit. Finally you might have a closer look here if you're having issues setting up your Fitbit device:

How do I set up my Fitbit device? 

If you're new to the Fitbit experience you'll find some help for starters here:

What should I know about using the Fitbit app on my Android phone?