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Not happy with the new Fitbit app

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‎10-10-2023 01:29 - last edited on ‎10-10-2023 03:04 by Fitbit Moderator

‎10-10-2023 01:29 - last edited on ‎10-10-2023 03:04 by Fitbit Moderator

I liked the OLD look of my Versa, this UGLY new look, is unappealing. Why is it green?? I want to go back to the old formatted look. Why did you people change it?! In addition the I can’t get the watch to sync — I paid too much money for this device and it’s issues it’s giving me. I am disappointed— if I had known the new look was going to be what I see now (ugh) I never would have clicked on the message… the new look is NOT an improvement but a disappointment :hundred_points: 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎10-10-2023 03:09

‎10-10-2023 03:09

Hi there, @Hniah. Welcome to the Fitbit Community Forums. We‘re taking your comments and sentiments in regards to our products into consideration. I understand how you must be feeling. 

Please bear in mind there's no way to revert to the old Fitbit app version. Nevertheless, I'd like to invite you to take a look at this post to get the most out of the new Fitbit app. 

If you're having syncing difficulties, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


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‎10-10-2023 04:42

In response to MarreFitbit

‎10-10-2023 04:42

Ok, thank you mam. I will keep it in my mind.

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‎10-10-2023 05:41

In response to MarreFitbit

‎10-10-2023 05:41

I tend to agree.  The new look, while modern, is flat and not easy to quickly find the data you’re looking for since it all now looks the same. Some user options for customization of colors/icons/skins etc would be nice. Since Fitbit is owned by google I would think this would be easy since android phones can do a lot of customization with colors and fonts… but then again I also thought bringing back apps would be easy too, but that hasn’t gone anywhere 😔

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