Not sure if I contributed to the problem regarding Versa 4 watch face

[rkalip]

I thought I would put this comment out there for information……...

I previously posted an issue about my Versa 4 watch face falling out probably causing other issues with the watch.

After purchasing another brand of watch I now realise that it is quite possible that I may have inadvertently contributed to the problem of the Versa 4 face falling out.
Apparently, when wearing the watch, whilst walking my hand unconsciously comes into contact with objects that can cause damage to the watch's face.
I have noticed that the screen protectors on my present watch have been severely damaged on more than one occasion.

Now I am not sure if I contributed to the problem with the Versa 4

Moderator edit: updated subject for clarity

[N8teGee]

Hi @rkalip.

The display is attached to the body of the watch using a water resistant adhesive tape. Whilst it's possible that hitting the device against something could cause this to fail, I think it's probably quite unlikely. I think you would have to hit it with such force that the display would likely crack first.

[rkalip]

Thank you for your response....
I really thought that striking the watch could have, in some way, could have compromised the integrity
of the watch and cause the face to be dislodged.
Thank you for clearing up my misconception.

[JuanFitbit]

@N8teGee Thank you for your help. 

@rkalip , A warm welcome to the Community! Thank you for your messages. 

As mentioned by N8teGee there are some factors that might affect the integrity of the watch face (display). 
We have also noticed that extreme temperatures (too hot or too cold) might influence . 

If you haven't done so yet, please contact our Support team to see what they can do for you. 
Fill up the form and then you'll see the options to contact our team.