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Notifications are not coming through my Versa 4

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‎11-14-2022 02:05 - last edited on ‎11-14-2022 08:25 by Fitbit Moderator

‎11-14-2022 02:05 - last edited on ‎11-14-2022 08:25 by Fitbit Moderator

Versa 4 is not receiving notifications from Xiaomi Poco x4 phone. Data from the Versa is being sent ok to Fitbit app but there is no response on Versa when a new notification ie new text or email comes through to the phone.

 

 

Moderator Edit: Clarified subject

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‎11-14-2022 08:26 - edited ‎11-20-2023 03:46

‎11-14-2022 08:26 - edited ‎11-20-2023 03:46

Hi there, @KingCollagen. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. 

If you haven't done so yet, I suggest following the tips and recommendations provided here Why are notifications delayed or missing?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎11-14-2022 08:26 - edited ‎11-20-2023 03:46

‎11-14-2022 08:26 - edited ‎11-20-2023 03:46

Hi there, @KingCollagen. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 4. 

If you haven't done so yet, I suggest following the tips and recommendations provided here Why are notifications delayed or missing?

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎11-14-2022 08:33

In response to MarreFitbit

‎11-14-2022 08:33

Thanks for your help. I managed to find a solution through this Fitbit
community. It was actually to do with a battery saver setting which was
preventing the Fitbit App from running in the background. Would never have
found the solution without this community. 👍
KingColl.
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‎11-14-2022 11:37 - edited ‎06-13-2023 10:37

In response to KingCollagen

‎11-14-2022 11:37 - edited ‎06-13-2023 10:37

@KingCollagen Awesome! I'm happy to hear you managed to solve the issue. 😊

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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